Shipping policy
Last updated: July 2026
Thank you for shopping with MUNCHOS — premium accessories for your beloved pets.
Processing Time All orders are processed within 1–2 business days (excluding Sundays and public holidays). Orders placed after 5:00 PM IST will be processed the next business day.
Shipping Within India We ship across India via trusted courier partners. Estimated delivery times:
- Metro cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata): 2–4 business days
- Tier 2 & Tier 3 cities: 4–7 business days
- Remote areas: 7–10 business days
Free Shipping Enjoy free shipping on all orders above ₹999. Orders below ₹999 attract a flat shipping fee of ₹79.
Order Tracking Once your order is shipped, you will receive a tracking number via email and/or SMS. You can use this to track your order on the courier partner's website.
Delays Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, or courier delays. MUNCHOS is not responsible for such delays.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your support email]. We will work with the courier to resolve the issue promptly.
Contact Us For any shipping-related queries, reach us at [your support email] or through our Contact page.